Design Service Reviews
My Honest Review of Kapa99 [Updated for 2024]
Table of Contents
Kapa99 Overview
Kapa99 is an online service that offers unlimited graphic design. Here, we’re going to talk about their unlimited graphic design services and how they stack up to the competition.
What Is Kapa99?
Kapa99 offers unlimited graphic design for a flat monthly rate. Their Latin American team covers U.S. time zones from 8 am to midnight ET. They serve small businesses, agencies, and marketers to provide attractive designs in a quick 12 to 48-hour turnaround time.
How Does Kapa99 Work?
How it works
For their fixed monthly rate, you’ll create projects that their in-house team of graphic designers will work on. Their team includes two project managers, two art directors, one customer success manager, and one supervisor. When you work with Kapa99, the breakdown of the workflow is as follows:
- Briefs– In the briefs, you’ll tell Kapa99 what you need in your graphic design and provide your references. You can create several design briefs with their four-step process or customize the brief yourself using your own words.
- Board– On your “board” or dashboard, you’ll see your projects’ status, when your graphics are ready, and other important information.
- Priority– You can also prioritize your briefs. By doing so, you’ll put the most important graphic first on your list and designate to the designers that they should work on that one before the others. This feature can be helpful when projects have differing deadlines.
- Brands– You can create a Brand using the Kapa99 software. It’ll help you organize your brand assets, colors, logos, and typography, which will then be readily accessible to the graphic designers.
- Team– You can share your unlimited graphic design subscription with your team so that others in your office can use the services provided.
- Revisions– Using their system, you can click an area of the design and leave a comment for the designer. You’ll have unlimited revisions with Kapa99, so you can leave as many comments as it takes to get your design right.
What Kapa99 Is All About
Kapa99 promises to get customer designs right, no matter what. The founders express that they’ve been in their customers’ shoes and want to ensure they love their designs.
The difference they say is in the fact that they don’t assign graphic designers. Rather, they provide customers with a team of real experts. You’ll have a dedicated Project Manager who finds a graphic designer within their team and an Art Director who focuses on quality control. This feature is designed to provide better service with less time spent on revisions when producing high-quality graphic design assets on demand.
It is for All
How Much is Kapa99?
Plans on Kapa99 start at $399 a month for unlimited graphic design requests and revisions. The second tier option, Business Express, is $599 a month. The second-tier plan offers a quicker turnaround time.
How Long Does a Project on Kapa99 Take?
Typical requests take 24-48 hours on the first plan. If you sign up for the higher-priced plan, they promote a 12-24 hours turnaround time.
Tips for Using Kapa99
When requesting projects on Kapa99, it’s best to do them in the order of priority. You’ll want to make sure you enter the designs you need first into the system before the rest because Kapa99 works on a first-come, first-served basis. They state they work on two to four projects in a day, so if you know you’ll have a lot of projects to get through, it can be beneficial to make a top priority list.
Additionally, if you have a project requiring an especially fast turnaround time, you can contact them directly to get more assistance.
Kapa99 Review
My “Expert” Opinion
Kappa99 is a good option when you need around four to six small projects done monthly. They showcase a team of six designers who take your direction based on your plan. Often, you’ll get quite a few people putting up ideas, which can get confusing and may not happen with a dedicated designer.
However, they do provide compensation for delays and offer a money-back guarantee for any customers who are unsatisfied. These features can make the service more appealing when you’re dealing with a design team that may need several iterations to get it right.
Kapa99 employs Trello as their free project management system. It handles all the communication about their task requests and revisions. Trello is pretty easy to learn, and you’ll get a Trello manager who can set up a quick virtual meeting with you to guide you through it. Kapa99 also offers a project template to provide you with the type of information you need to present to the designers when sending in a request.
Pros of Kapa99 Services
According to everything we’ve seen about Kapa99, these are the best features:
● Their 15-day free trial offer designs without a watermark
● A project manager will direct your requests to the appropriate person on your team who has the right competencies
● Same-day turnaround is possible if you submit your requests early because the Latin American team can work in our time zones
● Their output of images is quite high for simple projects
● They offer a 30-day money-back guarantee
● If you request them, you can get source files for your project
● Their onboarding is very effective and simple
Cons of Kapa99 Services
Here are the downsides to the Kapa99 services:
● Web design is not included
● Some mention that they’ve needed extra iterations to get designs correct, which could be related to how quickly they work to get the designs out
● Many have said the due dates aren’t accurate
● Trello can make it challenging to find past versions once a revision has been completed
Alternatives to Kapa99
If you’re looking for more options, here are some other alternatives to Kapa99:
- Penji – a similar service that offers fewer active projects and restricts most things to the higher-tiered plans
- Kimp – offers similar services with a few options available at a higher price point
- Design Pickle – a nearly identical service that is a bit more expensive and does not offer a free trial
- ManyPixels – again a very similar service that is a bit more expensive with no free trial but a comparable design team process
- Flocksy – this service doesn’t only provide design, and while plans can be a bit more expensive, you also get web design, copywriting, illustrations, and video editing and creation
Fequently Asked Questions
If you still have a few questions, here are the answers to the most commonly asked.
How Does Kapa99 Compare to Design Pickle?
Kapa99 offers unlimited “active” projects at a time, whereas Design Pickle does not. Kapa99 allows you to submit three different projects at the same time. They’ll work on the three projects in parallel. Design Pickle allows for one active project on the base plan. For similar functionality with them, each new “active project” you add would fall under one of the higher-priced subscriptions that starts at $499.
Design Pickle also does not offer a free trial, and their turnaround time is posted as 24-48 hours. Additionally, custom illustrations and presentations are only available on the higher plans.
Kapa99 vs Kimp?
Kapa99 offers unlimited “active” projects at a time, whereas Design Pickle does not. Kapa99 allows you to submit three different projects at the same time. They’ll work on the three projects in parallel. Design Pickle allows for one active project on the base plan. For similar functionality with them, each new “active project” you add would fall under one of the higher-priced subscriptions that starts at $499.
Design Pickle also does not offer a free trial, and their turnaround time is posted as 24-48 hours. Additionally, custom illustrations and presentations are only available on the higher plans.
What is Unlimited Graphic Design?
With the unlimited graphic design service, you will receive an unlimited number of graphic design projects and revisions for a flat monthly rate. Designers at Kapa99 fulfill the requests one at a time. They can typically complete two to four smaller projects a day.
Does Kapa99 Have a Free Trial?
They offer a 15-day free trial and a 30-day money-back guarantee.
They offer a 15-day free trial and a 30-day money-back guarantee.
Kapa99 does not run on contracts. You can cancel at any time.
Who Owns the Rights to the Kapa99 Designs?
You own and control the Intellectual Property of the designs, so you can use them or sell them in any way at any price you want.
Leave your own review of Kapa99!
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